Here's my form letter and I think it doesn't build much goodwill and you say so. Can you help me find a way to revise. Suggestions. Comments.
Dear Customer,
We are most happy to enclose a photo of the jewelry that we recently sold you or appraised for you. We feel that this added service, which we are happy to extend to our fiine customers, will be useful should you wish to insure your jewelry.
We trust you will enjoy this additional service. We thank you for the confidence you have shown by coming to our store.
Sincerely,
Your Sales Associate